Safety for residences counts as one of the crucial factors. For this reason, keys, door knobs, and doors come into play to elevate the safety level. Our HomePro technicians have got you covered with digital door lock installation. Our technicians are highly trained and can be considered specialists to tackle various installations. As a result, every installation procedure shall be carried out flawlessly along with guaranteeing satisfying quality and safety.

Service Procedures

1. Run inspection to determine necessary spacing and suggest the appropriate area for installation
2. Perform removal of original door knobs (In case of replacement)
3. Install digital door lock (Mortise Lock)
4. Conduct post-installation inspection to ensure proper set up and functionality
5. Provide essential instructions and suggestions before handing successful work to customers (Approximation of 60 minutes for the service)

Terms and Conditions

1. Rescheduling/alteration of the servicing date can be feasible at least 2 days prior to the servicing date.
2. Liability coverage for any possible damages of items or properties caused by the team will be compensated according to the actual price but is limited to the twice amount of the service fee.
3. The company reserves all rights to preclude these flowing circumstances.

• Customer hires third party/unaffiliated personnel to fix, alter, or modify the works of the company.
• Customer hires the company’s service team to perform or carry other tasks or procedures apart from what is stated in the service report sheet without informing the company or the company’s consent.
• Improper usage/maintenance, accidents or parts that exceed expiration date

4. In case of additional equipment provided by the customer, 50% of their total price or value will be additionally charged as the labor cost.
5. Service completion will be deemed final once the customer or individual on behalf of the customer signs for the completion of service acceptance. There shall be additional charges for any further changes required by the customer.
6. Inquiry of permits and security deposit with any government agencies, legal entity of housing estate/condominium, or neighbors must be handled and sorted out by the customer.
7. For further inquiries or additional services, please reach out to “HomePro Service” counter at all HomePro stores or contact Call Center 1284 / Line ID: @changhomepro.