In case you’re in search for excellent servicing carried out by professional technicians to handle TV installation, Home Service by HomePro has got you covered as every procedure during the servicing meets the standards and shall be carried out with care. Rest assured as you are in the right hand, our team of experts who are certified with technical skills and with criminal record checked promises a worthwhile servicing experience. Plus, installation warranty is included.

Service Procedures

1. Unbox the TV and place the TV in the desired location (along with installing to the outlet provided by customer)
2. Adjust and tune the TV to the TV Digital, Cable, RF along with connecting to various signal cables
3. Connect the signal cable to the satellite/receiver box
4. Test the operation and hand over the completed job to customer

Terms and Conditions

1. Rescheduling/alteration of the servicing date can be feasible at least 2 days prior to the servicing date.
2. Liability coverage for any possible damages of items or properties caused by the team will be compensated according to the actual price but is limited to the twice amount of the service fee.
3. The company reserves all rights to void the warranty under these following circumstances.
   • Customer hires third party/unaffiliated personnel to fix, alter, or modify the works of the company.
   • Customer hires the company’s service team to perform or carry other tasks or procedures apart from what is stated in the service report sheet without informing the company or the company’s consent.
   • Improper usage/maintenance, accidents or parts that exceed expiration date
4. In case the worksite height exceeds 3 meters, an additional charge of scaffolding will be applied.
5. Service completion will be deemed final once the customer or individual on behalf of the customer signs for the completion of service acceptance. There shall be additional charges for any further changes required/requested by the customer.
6. Inquiry of permits and security deposit with any government agencies, legal entity of housing estate/condominium, or neighbors must be handled and sorted out by the customer.
7. For further inquiries or additional services, please reach out to “HomePro Service” counter at all HomePro stores or contact Call Center 1284 / Line ID: @homeproservice.