If you are looking to have your existing or damaged door replaced and installed but worried about expensive service cost, job abandonment, or security. Just think of us as HomePro gets it all sorted for you. Our service will be performed and carried out by our teams of expert technicians with criminal records carefully checked, who have been trained and certified for their special skills and knowledge.

Service Procedures

1. Inspect the size of the existing frame and the new door for compatibility.
2. Remove the existing frame and old door (Remove and haul away).
3. Install the new frame using fastening screws.
4. Adjust and trim the door (not exceeding 1 cm) to fit with the existing frame, using an electric planer (if available).
5. Install the door by installing the hinges on the door and frame.
6. Install the knobs.
7. Recheck and test after installation.
8. Hand over the completed work to the customer along with providing suggestions and guidelines.

Terms and Conditions

1. Rescheduling/alteration of the servicing date can be feasible at least 2 days prior to the servicing date.
2. Liability coverage for any possible damages of items or properties caused by the team will be compensated according to the actual price but is limited to the twice amount of the service fee.
3. The company reserves all rights to preclude these following circumstances.
   • Customer hires third party/unaffiliated personnel to fix, alter, or modify the works of the company.
   • Customer hires the company’s service team to perform or carry other tasks or procedures apart from what is stated in the service report sheet without informing the company or the company’s consent.
   • Improper usage/maintenance, accidents or parts that exceed expiration date.
4. In case of additional equipment provided by the customer, 50% of their total price or value will be additionally charged as the labor cost.
5. Service completion will be deemed final once the customer or individual on behalf of the customer signs for the completion of service acceptance. There shall be additional charges for any further changes required by the customer.
6. Inquiry of permits and security deposit with any government agencies, legal entity of housing estate/condominium, or neighbors must be handled and sorted out by the customer.
7. For further inquiries or additional services, please reach out to “HomePro Service” counter at all HomePro stores or contact Call Center 1284 / Line ID: @changhomepro.