A water filter cartridge is considered as the most vital component of the filtration system. Without having the cartridge properly and regularly replaced, you might end up consuming unhealthy water. Properties of a filter cartridge may vary upon each filtration system. As most cartridges last between 6-8 months, this is why every filter cartridge needs to be replaced regularly to maintain hygiene and quality of the water. This water filter cartridge replacement from Home service by HomePro will be performed according to high-standard service procedures by our team of experts.

Service Procedures

1. Inspect the condition of the water filtration system
2. Remove the old cartridges and replace with the new ones
3. Recheck if the new water filter cartridge functions perfectly
4. Hand over the completed work along with providing suggestions and giudelines

Terms and Conditions

1. Rescheduling/alteration of the servicing date can be feasible at least 2 days prior to the servicing date.
2. Liability coverage for any possible damages of items or properties caused by the team will be compensated according to the actual price but is limited to the twice amount of the service fee.
3. The company reserves all rights to preclude these following circumstances.
   • Customer hires third party/unaffiliated personnel to fix, alter, or modify the works of the company.
   • Customer hires the company’s service team to perform or carry other tasks or procedures apart from what is stated in the service report sheet without informing the company or the company’s consent.
   • Improper usage/maintenance, accidents or parts that exceed expiration date
4. In case the worksite height exceeds 3 meters, an additional charge of scaffolding will be applied.
5. In case of additional equipment provided by the customer, 50% of their total price or value will be additionally charged as the labor cost.
6. Service completion will be deemed final once the customer or individual on behalf of the customer signs for the completion of service acceptance. There shall be additional charges for any further changes required by the customer.
7. Inquiry of permits and security deposit with any government agencies, legal entity of housing estate/condominium, or neighbors must be handled and sorted out by the customer.
8. For further inquiries or additional services, please reach out to “HomePro Service” counter at all HomePro stores or contact Call Center 1284 / Line ID: @homeproservice.